![]() Please let me know if this resolves the issue, or if you require further assistance!Īnd Feel free to ask your queries as this forum has some of the best people in the world available and ready to help. If the printer is making a good copy, then the printer hardware is fine.Īlternatively, you can also go through the steps suggested in the support document for - Fixing Print Quality Problems for the HP Photosmart C4600 and C4700 All-in-One Printer Series Place a document on the scanner glass and choose “Copy” option. Let’s first try and make a “photocopy” to determine whether the issue is with the printer or not. Now insert the ink cartridges and then try to print a test page and check if it works. Turn on the printer and wait till warm-up period finishes and the printer is idle. Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord and then plug back the power cord to the printer. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge. With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. Remove all the ink cartridges and then try to perform a hard reset on the printer. In the meantime, let's try these steps here: Have you tried to clean the ink cartridge contacts as well as the printhead?Īre you able to make a copy from the printer? ![]() Have you recently made any changes on the printer before the issue started? To provide you with an accurate solution, I'll need a few more details: Don't worry as I have a few suggestions which should help you resolve this issue. HP Instant for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I understand you are having issues printing in color from your HP Photosmart Printer.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet. ![]() DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.Please click “ Accept as Solution ” if you feel my post solved your issue, it will help others find the solution. You may refer to Install and use a scanner in Windows 10 After your scan is finished, select View to see the scanned file before you save it, or select Close to save it. You can edit the scanned document or picture in the preview that appears when you select View.Select Scan at the bottom of the screen to scan your document or picture.Under Save file to, browse to the location where you want to save the scan.Select Show more to show the Save file to options.For example, you can save the file in different file formats-such as JPEG, Bitmap, and PNG. Under File type, select the type of file you want the scan to be saved as.Under Source, select the location you prefer to scan from.Under Scanner, select the scanner you want to use.Place the item you want to scan in the scanner's document feeder.Place the item you want to scan face down on the scanner's flatbed and close the cover.In the search box on the taskbar, type Windows Scan, and then select Scan from the results.Note: Need to install the Windows Scan app? You can get the app at Microsoft Store. Once your scanner is installed, use the Windows Scan app to scan a picture or document. If prompted, select your scanner from the list and click OK.If File is not available on the menu bar, click Alt on your keyboard, to display it. Not all models are compatible with all listed operating systems. Provide a clear and comprehensive description of the problem and your question. You can scan using windows scan, or Microsoft paint- How do I Print Scan Copy Reprint photos Save photos Work with cartridges Solve a problem Technical information Index Need help Do you have a question about the HP and the answer is not in the manual Ask your question here. There is no update on new software as of now. Business PCs, Workstations and Point of Sale SystemsĪdobe has stopped supporting the Flash player that was required for HP Solution Centre. ![]() ![]()
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